Terms and conditions
This website is operated by Nametapesandlabels.com (legal name Namnband i Göteborg AB). Throughout the site, the terms “we”, “us” and “our” refer to Nametapesandlabels.com (legal name Namnband i Göteborg AB).
Nametapesandlabels.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
All our prices and quoted in USD. We accept payments by credit card through our payment service provider Braintree and Paypal. All prices exclude VAT, however for non-EU residents no VAT is charged. All data is submitted via universally accepted, secure encryption techniques.
Refund and Returns Policy
For non-personalized items the customer is entitled to cancel the order and return the goods for refund within 14 working days of delivery. Orders that include personalized items cannot be cancelled after production has started. Items not conforming to the description on Nametapesandlables.com should be returned and we will replace them with the correct products and return your postage.
Please contact us at email@example.com before you send your products back and please state the reasons for the return so that we can endeavour to improve our service and expedite resolution of your claim.
Delivery Costs and Times
Free shipping worldwide!
The delivery time depends on combination of tape color and text color. Bright color tapes are produced within a week, while dark color tapes production time can be as long as two weeks. If you have ordered white tapes your labels should be with you in two weeks and for dark colors withing three weeks. Woven items can sometimes take longer than this so we say to allow 28 days just as a safeguard so that we will always over deliver to the customer and not disappoint.
We endeavour wherever possible to dispatch orders as quick as possible particularly where there are important deadlines like return to school dates.
If you want to cancel your order this should be done before we have sent you a message that production has started. Cancellation of orders should be done by emailing to firstname.lastname@example.org